TRANSLATOR

Some important FAQs

Yes, Bitpandtrade is a legal investment company registered as Bitpandtrade and incorporated in United Kingdom in 2018.

Any individual that is 18 years old and above or corporation from any country may open an account with us and we are happy to accept investors from any place in the world. The only condition is accepting our terms of service.

We are using the strongest DDoS protection in the industry with 100% up-time guarantee. Transfer information from and to our website is realized and ciphered by SSL Encryption. Furthermore, additional software layers are installed to ensure fast and secure operation of the project.

The investment portfolio is managed by our team of financial specialists with strong command in finance allows for effective analysis of the market and financial situation. The Company employs experts on the full-time basis who have been working on the currency exchange market for more than 10 years on average. Our financial team also includes specialists who are experts in evaluating new private businesses called start-ups which have most chances to grow into large-scale and highly profitable enterprises.

No, you can create only one account from one computer (ip). If we find out you have multiple accounts, all of them will be frozen and the funds forfeited without any notice.

Today all transactions on the financial markets are performed at high speeds to save time, so financial transactions carried out via the Internet also require high speed. That is why most financial transactions related with investments are performed in electronic currencies, namely - Bitcoin, Ethereum & USDT .

Your invested amount will be returned at the end of package duration.

Click on forgot password link, enter your username or e-mail and follow instruction. You'll receive your account information by email.

Log into your Bitpandtrade account and click on the 'Edit Account'. You can change your password there. Unfortunately, you cannot change your e-mail address by yourself because of security reasons, if you need to do this, please contact our livechat agent.

Sometimes problems of this kind are caused by errors of your web browser. There is no reason to worry, you just need to wait a few minutes and then try to log in again. First of all, you need to clean the cache of your web browser. If the problem persists, please contact our customer service representatives.

This would be between 15 minutes to 1 hour, we review requests and deposit money into your personal wallet.

Enter the member area and you can check history of your account transactions there.

No, your account will not be cancelled without deposit, unless you ask us to do.



Best Regards,
Bitpandtrade Team